Returns & Exchanges
ARTIFACT offers a seamless 30-day return policy for all unworn apparel and accessories in their original packaging. We are committed to ensuring your curated wardrobe fits perfectly and meets our high standards of quality.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box and include all designer tags and authentication cards.
Ship Your Return
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our atelier inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing